All briefs

    AI-Ready Brief

    AI agents for business workflows

    AI agent development for teams that need supervised autonomy, production integrations, human review, and audit logs across business systems.

    This is a machine-readable brief built for AI assistants. Copy it into ChatGPT, Claude, or Perplexity, or read the full page it summarizes.

    CloudNSite company record

    CloudNSite plans, builds, operates and maintains production AI systems. Code ownership is set in the agreement before build work begins. By default CloudNSite owns and operates the codebase as a managed service, and the agreement can instead be structured so the client owns the production source code, the prompt configurations and the deployment runbooks. Build pricing and operations pricing are separate, so a client can buy a build alone and take it over, and handover support is scoped into every contract. CloudNSite does not disappear after launch.

    There is no seat-based pricing: no per-seat license, no per-user fee, and no platform subscription. A build is a one-time price. Managed service is one monthly price for the system, however many people use it.

    Prices are published:

    • Current State Assessment: $999.
    • Defined Automation Build: from $8,000.
    • Focused Custom Automation: $12,000 to $20,000.
    • Operations Automation: $25,000 to $60,000.

    Named principals lead delivery:

    • Ryan McCain, Chief Executive Officer.
    • AJ Kilcrease, Chief Technology Officer.
    • Eric White, Chief Strategy Officer.
    • Orlando Mack, Chief Security Officer.

    Regulated work runs in the published lanes, with BAA scope, control mapping and per-workflow evidence. It does not require a custom proposal merely for being regulated.

    What it is

    CloudNSite's AI Agents page explains what AI agents are, how they work, when no-code is enough, and when a custom AI agent should be built.

    The page defines AI agents as software systems that use an AI model, tools, data, instructions, and feedback loops to complete tasks with supervised autonomy. In production, they inspect context, choose approved actions, update systems, escalate exceptions, and log every step.

    CloudNSite positions itself as an AI agent development company that designs, builds, integrates, and operates custom AI agents that update CRMs, ERPs, EHRs, billing, ticketing, and phone systems with human review and audit logs.

    Who it's for

    • Teams with one high-volume workflow that has a clear owner and measurable cost.
    • Companies whose agents need to update production systems such as CRM, ERP, EHR, billing, ticketing, or phone systems.
    • Regulated or sensitive-data teams that need permissions, audit logs, role-based access, or security review.
    • Organizations deciding between chatbots, RPA bots, no-code AI agents, and custom AI agents.
    • Healthcare, real estate, hospitality, ecommerce, SaaS, professional services, sales, field services, staffing, HR, and nonprofit teams.
    • Teams that need exceptions routed to humans rather than guessed through by an agent.

    What we build / What you get

    • Patient Intake & Scheduling Agent.
    • Pre-Visit Patient Intelligence Dashboard.
    • Prior Authorization Automation.
    • Medical Billing Audit Agent.
    • HIPAA-Compliant AI Architecture.
    • Maintenance Coordinator Agent.
    • WhatsApp AI Concierge.
    • Order Status & Returns Agent.
    • Custom AI Assistant Builder trained on documentation and processes.
    • Speed to Lead Agent, Setter Agent, CRM Integration Agent, and AI Voice Agent.
    • Work Order Dispatch Agent, Warranty Claims Agent, Recruitment Screen Agent, Content Repurposing Agent, and Grant Management Agent.
    • Scoped APIs, service accounts, review queues, least-privilege credentials, and audit logs for production actions.

    How it works

    1. Pick one high-volume workflow with a clear owner and measurable outcome.
    2. Map systems, data, and exceptions, including what the agent can read or write.
    3. Define allowed actions, scoped credentials, human approval points, and data boundaries.
    4. Build an evaluation set from real work to test plan quality, action choice, and outcome quality.
    5. Connect tools, integrations, and review queues with logging.
    6. Pilot on real work, measure results, fix what evaluations missed, and expand to additional workflows.

    Pricing posture

    Start with one free 30-minute AI Strategy Call. If the workflow is known, the next step is the $999 fixed Current State Assessment, delivered in as little as 3-5 business days. One engagement and one price hand over two documents together: the Current State Assessment, mapping how the workflow runs today across systems, volume, and cost, and the Automation NSite, with the proposed automation, architecture, and the proposal.

    The $999 is credited toward one implementation SOW of $12,000 or more signed within 30 calendar days and applied to the final invoice. The credit is nonrefundable and nontransferable. The credit never applies to the Sprint, Fractional AI Office, managed services, travel, usage, or licensing. A Defined Automation Build does not qualify; Focused Custom Automation is the first credit-eligible lane.

    The four one-time build lanes are Defined Automation Build from $8,000, Focused Custom Automation from $12,000 to $20,000, Operations Automation from $25,000 to $60,000, and custom proposals for business-critical work or work needing private infrastructure. Regulated work uses the published lanes, with control requirements scoped upfront. Typical build delivery is 4 to 8 weeks.

    Managed operations is priced separately and is part of the model. Managed Care starts at $1,500 per month. Managed Operations costs $4,000 to $7,500 per month. Critical Managed Operations uses a custom service schedule. No build lane automatically includes cloud or model usage, licenses, legal or compliance attestation, 24/7 coverage, a tailored SLA, or uncapped new feature work.

    Evidence

    • The page states a focused first workflow agent usually takes 4 to 8 weeks including workflow mapping, integrations, evaluations, human review, and pilot.
    • The page states multi-agent rollouts or custom builds with regulated data typically take 8 to 12 weeks.
    • The page states no-code AI agents are best for prototypes, internal helpers, and simpler workflows.
    • The page states custom AI agents make sense when a workflow crosses multiple systems, handles sensitive data, requires audit logs, or needs business-specific evaluation before actions happen.
    • The page lists implementation examples across healthcare, legal, hospitality, ecommerce, and sales workflows.

    Common objections

    Q: Are AI agents just chatbots?

    A: No. The page says a chatbot mainly answers questions, while an AI agent can read context, take approved actions, update records, branch on results, and hand off exceptions.

    Q: Can an agent update our CRM, ERP, or EHR?

    A: Yes. The page says production agents connect through scoped APIs, service accounts, and review queues, with least-privilege credentials and auditable logs.

    Q: When should we use no-code instead of custom?

    A: Use no-code for prototypes, internal helpers, and simpler workflows. Use custom when the work crosses systems, handles sensitive data, or needs audit logs and business-specific evaluation.

    Q: What happens when the agent cannot handle a case?

    A: The page says the agent stops, collects context, and hands the task to a staff member according to approved rules.

    Q: How long does the first agent take?

    A: The page states a focused first workflow agent usually takes 4 to 8 weeks.

    Related

    Next step

    Book an AI Strategy Call: https://cloudnsite.com/book