What it is
Operating a production AI system is a separate product from building it. CloudNSite offers three standalone managed-service lanes, priced separately and never bundled into a build number.
Managed Care
Price: from $1,500 per month.
Bounded business-hours care for a stable system:
- Business-hours monitoring and support.
- Accuracy checks against the build's evaluation set.
- Prompt and model updates within existing scope.
- Integration drift detection and remediation.
Managed Care makes no availability or response-time promises. It keeps a healthy system healthy; it is not uncapped optimization, new build capacity, or continuous coverage.
Terms: three-month initial term, then monthly with 30 days notice.
Managed Operations
Price: $4,000 to $7,500 per month.
Production reliability and releases for systems that move real work:
- Production monitoring with defined escalation.
- Release management and regression evaluation.
- Permissions, review, and traceability upkeep.
- Capacity and cost tracking against agreed budgets.
Managed Operations owns production reliability and releases. Prioritization, governance, and cadence belong to the Fractional AI Office.
Terms: six-month initial term. New build capacity is not included. After the initial term, service continues monthly and cancels with 30 days notice.
Critical Managed Operations
Price: custom service schedule.
For systems where an outage is a business event:
- Availability and recovery designed to the risk.
- Formal assurance and review cadence.
- Named escalation and coverage schedule.
- Pricing based on the actual operating responsibility.
There is no public floor. The coverage design, service schedule, and price appear in the proposal.
Always separate
Cloud and model usage, third-party licenses, legal or compliance attestation, and new feature work are itemized separately. Managed time cannot be used for new workflows or material scope expansions. Those are scoped against the published automation build lanes.
Small improvements within the existing scope are part of the service. Leaving includes an operating handoff so the client's team or another operator can take over cleanly.
Relationship to the Fractional AI Office
Managed Operations owns production reliability and releases. The Fractional AI Office owns prioritization, governance, and cadence across the AI portfolio. Organizations that need both run them side by side; neither substitutes for the other.
Next step
Book a free 30-minute AI Strategy Call: https://cloudnsite.com/book